Help & Support

Pages Overview

Learn what each page in the application does and when to use it.

Events Page

Central hub for managing all your events. Create, edit, delete events, configure registration forms, email templates, and certificate settings. View event details and access all event-related actions.

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Attendees Page

View and manage all registered participants across all events. Search by name or email, filter by event, edit attendee details, manage registrations, and track attendance and payment status.

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Accommodations Page

Manage accommodation packages for events. Create packages with room types and capacity, view reservations, track daily availability, and manage guest assignments. Edit or delete accommodation packages.

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Certificates Page

Upload and manage certificate templates (PDF files). View all uploaded certificates, preview them, and delete unused templates. Certificates can be linked to events and sent to participants.

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Settings - Email

Configure SMTP server settings for sending automated emails. Set company information, admin email, SMTP host, port, encryption, and credentials. Required for sending registration, certificate, and QR code emails.

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Settings - Export

Configure export settings for data downloads. Set default export formats, field mappings, and CSV/Excel export preferences. Customize how data is formatted when exporting attendee lists.

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Settings - Scan

Configure QR code scanning settings and identification card templates. Set up camera permissions, scan behavior, and customize ID card layouts with fields and positioning for printing.

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User Manuals

Step-by-step guides for specific features and functionalities.

Create Event

Video

How to quickly create a new event and set up basic information.

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Manage Attendees

Video

View and manage registered participants for events.

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Export Data

Video

How to export participant lists and other data to CSV/Excel.

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Edit Event

Video

How to modify basic event information (name, location, date).

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Edit Registration Form

Video

How to create and customize registration forms with fields, types, and conditional logic.

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Create Accommodation Package

Video

How to create accommodation packages with rooms and capacity for events.

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Manage Accommodations

Video

View reservations, daily capacity, and manage guests in accommodation packages.

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Manage Certificates

Video

How to upload certificates, link them to events, and send them to participants.

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Email Templates

Video

How to customize email messages for registration, certificates, and QR codes.

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QR Scanner Setup

Video

How to configure QR scanner for check-in and set up identification card templates.

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SMTP Configuration

Video

How to set up email server for sending automated emails to participants.

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Registration Forms

Video

How to use authenticated and public forms for event registration, sharing URLs, and filling out forms.

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Delete Event

Video

How to safely delete an event and what happens to data after deletion.

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Edit Attendee

Video

How to update attendee information, manage event registrations, and set attendance/payment status.

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Edit Accommodation

Video

How to modify accommodation packages, update room types, and change capacity settings.

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Event Detail Page

Video

How to filter attendees, send certificates and QR codes, register new attendees, and manage event participants.

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Note: Video files are expected in /public/media/video/help (e.g., /media/video/help/create-event.mov).